You're either in the game or you're history!

This is just one of the reality checks that came out of the 21st Century Customer Seminar recently hosted by NOffLA.

For a 2 minute sample of the key messages click on this video link here:   http://youtu.be/2bjiX0NA3vY

The full Seminar in a course format is available to members.  Contact anita@noffla.ie for access.